« Zendesk Customer and Partner Website » means the website at www.zendesk.com/company/customers-partners/. 17.2 Entire Agreement. This Agreement constitutes the entire Agreement and supersedes all prior agreements between you and Zendesk with respect to the subject matter hereto. This Agreement applies in place of the terms of any order or other order documentation provided by you or any legal entity you represent (all of these Terms are null and void) and, except as expressly provided herein, there is no other agreement, representation, warranty or obligation on which either party may rely with respect to the subject matter of this Agreement. There are no verbal promises, conditions, representations, understandings, interpretations or conditions of any kind between the parties, except as expressly stated otherwise herein. The headings used in this document are for convenience only and do not affect the interpretation of the terms of this Agreement. (g) « Platform » means our Software Platform offering and ancillary services set forth in the related Order, including the underlying technology and documentation. « Generic Reports » means reports that may contain your Service Data in an anonymous, generic, anonymized format, aggregated with other data that does not constitute Your Service Data, solely and exclusively to analyze customer needs, improve our Services, or provide baseline data about the use and configuration of non-BetterCloud Applications to other Customers. h) Entire Agreement. These Terms (including the Order(s)) and all schedules, exhibits and other documents expressly contained herein or in these constitute the complete and complete statement of all terms, conditions and representations of the agreement between us and you with respect to their subject matter and supersede all prior agreements, writings or understandings, whether oral or written.

No terms and conditions specified in an order or other order documents we receive from you will be incorporated into or form part of these Terms, and all such terms are null and void. By using or accessing the Marketplace as available in your account and www.zendesk.com/apps, you hereby agree to the Marketplace Terms of Use (the « Marketplace Terms »). As described in the Marketplace Terms, certain additional terms may apply to your use of the Apps (as defined in the Marketplace Terms). If you access and use Zendesk Chat as part of an integration with a third-party messaging platform (e.B Facebook Messenger), you hereby acknowledge that these messaging platforms are third-party services and acknowledge that you have agreed to the terms of use that such third party uses to govern the use of its platform….